CompTIA A+ (220-1101 & 220-1102)

NetworkCerts comprehensive A+ Guide to IT Hardware and Software (1101/1102) course and lab are specifically designed to provide comprehensive understanding of IT concepts and enhance skills of an IT professional. The CompTIA A+ course contains interactive tools like CompTIA A+ exam-based objective lessons, quizzes, test preps, and live labs for a hands-on experience. This course provides knowledge about Troubleshooting, Hardware, Software Troubleshooting, Mobile Devices, Networking, Virtualization and Cloud Computing.

Here’s what you will get

CompTIA certification is globally recognized by employers to verify competent IT professionals. The CompTIA A+ Core Series is associated with two exams: Core 1 (220-1101) and Core 2 (220-1102). CompTIA A+ 220-1101 provides comprehensive knowledge about mobile devices, hardware, networking technology, virtualization, and cloud computing. CompTIA A+ 220-1102 covers topics such as operating systems, software, security, and operational procedures.


24+ Lessons | 829+ Exercises | 440+ Quizzes | 703+ Flashcards | 131+ Glossary of terms


190+ Pre Assessment Questions | 190+ Post Assessment Questions | 4+ Full Length Tests | 390+ Practice Test Questions

Hand on lab

116+ Live Lab | 109+ Video tutorials | 03:26+ Hours


CompTIA A+ certification is a widely recognized credential in the IT industry, specifically focusing on foundational IT skills and knowledge. Here are some of the key benefits of obtaining CompTIA A+ certification:

Industry-Recognized: CompTIA A+ is a globally recognized certification that is respected by employers in the IT industry. It serves as a validation of your knowledge and skills in essential IT areas.

Broad IT Knowledge: The certification covers a wide range of IT topics, including hardware, software, operating systems, networking, and security. This breadth of knowledge makes you a well-rounded IT professional.

Career Opportunities: CompTIA A+ certification can open doors to entry-level IT positions, such as help desk support, desktop support, and technical support roles. It’s often a requirement or preference for these positions.

Career Advancement: If you’re already working in IT, obtaining CompTIA A+ certification can help you advance in your career by demonstrating your commitment to professional development and foundational IT knowledge.

Higher Earning Potential: Certified IT professionals tend to earn higher salaries than their non-certified counterparts in similar roles. CompTIA A+ certification can lead to increased earning potential.

Skill Validation: It provides a tangible validation of your skills to employers. It shows that you have the competence to troubleshoot and maintain various IT systems and devices.

Improved Problem-Solving Abilities: Preparing for the CompTIA A+ exam involves hands-on troubleshooting and problem-solving exercises, which can enhance your ability to diagnose and resolve IT issues.

Networking Opportunities: CompTIA A+ certification can connect you with a community of IT professionals who hold the same certification. You can join forums, attend events, and access resources to further your career.

Foundational Knowledge for Further Certifications: CompTIA A+ serves as a solid foundation for pursuing more advanced IT certifications, such as CompTIA Network+, CompTIA Security+, or vendor-specific certifications from companies like Cisco, Microsoft, or VMware.

Job Security: As technology continues to advance, the demand for IT professionals with foundational skills remains steady. CompTIA A+ certification can provide job security in the ever-evolving IT industry.

Cross-Platform Skills: The certification covers both Windows and macOS environments, giving you versatility and the ability to work with a variety of computer systems.

Continuous Learning: CompTIA A+ certification requires you to stay updated with evolving technology trends and best practices, promoting lifelong learning in the IT field.


great way to study
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I feel as though I was provided with an amazing amount of detailed information that I will need to pass the exam! Wish me luck!
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Here's what you will learn

Course Outline

Lessons 1: Introduction

  • What Is A+ Certification?
  • What Does This Course Cover?
  • The CompTIA A+ Exam Objectives
  • A+ Certification Exam Objectives: 220-1101
  • Objective Map
  • A+ Certification Exam Objectives: 220-1102
  • Objective Map

Lessons 2: Motherboards, Processors, and Memory

  • Understanding Motherboards
  • Understanding Processors
  • Understanding Memory
  • Understanding Cooling Systems
  • Summary
  • Exam Essentials

Lessons 3: Expansion Cards, Storage Devices, and Power Supplies

  • Installing and Configuring Expansion Cards
  • Understanding Storage Devices
  • Understanding Power Supplies
  • Summary
  • Exam Essentials

Lessons 4: Peripherals, Cables, and Connectors

  • Understanding Cables and Connectors
  • Understanding Cables and Connectors
  • Summary
  • Exam Essentials

Lessons 5: Printers and Multifunction Devices

  • Understanding Print Technologies and Imaging Processes
  • Installing and Maintaining Printers
  • Summary
  • Exam Essentials

Lessons 6: Networking Fundamentals

  • Understanding Networking Principles
  • Identifying Common Network Hardware
  • Summary
  • Exam Essentials

Lessons 7: Introduction to TCP/IP

  • Understanding TCP/IP
  • Understanding Virtual Networks
  • Summary
  • Exam Essentials

Lessons 8: Wireless and SOHO Networks

  • Understanding Wireless Networking Technologies
  • Installing and Configuring SOHO Networks
  • Summary
  • Exam Essentials

Lessons 9: Network Services, Virtualization, and Cloud Computing

  • Understanding Network Services
  • Understanding Virtualization and Cloud Computing
  • Summary
  • Exam Essentials

Lessons 10: Laptop and Mobile Device Hardware

  • Working with Laptop and Mobile Device Hardware
  • Summary
  • Exam Essentials

Lessons 11: Mobile Connectivity and Application Support

  • Understanding Mobile Connectivity
  • Understanding Mobile App Support
  • Summary
  • Exam Essentials

Lessons 12: Troubleshooting Methodology and Resolving Core Hardware Problems

  • Using the Troubleshooting Best Practice Methodology
  • Troubleshooting Motherboards, CPUs, RAM, and Power Problems
  • Summary
  • Exam Essentials

Lessons 13: Hardware and Network Troubleshooting

  • Troubleshooting Storage Drives and RAID Arrays
  • Troubleshooting Video, Projector, and Display Issues
  • Troubleshooting Common Mobile Device Issues
  • Troubleshooting Printer Problems
  • Troubleshooting Networking Problems
  • Summary
  • Exam Essentials

Lessons 14: Operating System Basics

  • Understanding Operating Systems
  • Understanding Applications
  • Introduction to Windows 10
  • Preparing for the Exam
  • Summary
  • Exam Essentials

Lessons 15: Windows Configuration

  • Interacting with Operating Systems
  • The Windows Registry
  • Disk Management
  • Summary
  • Exam Essentials

Lessons 16: Windows Administration

  • Installing and Upgrading Windows
  • Command‐Line Tools
  • Networking in Windows
  • Summary
  • Exam Essentials

Lessons 17: Working with macOS and Linux

  • macOS and Linux
  • Applications on macOS
  • Best Practices
  • Tools
  • System Preferences
  • Features
  • Basic Linux Commands
  • Linux and Windows
  • Summary
  • Exam Essentials

Lessons 18: Security Concepts

  • Physical Security Concepts
  • Physical Security for Staff
  • Logical Security
  • Malware
  • Mitigating Software Threats
  • Social Engineering Attacks, Threats, and Vulnerabilities
  • Common Security Threats
  • Exploits and Vulnerabilities
  • Security Best Practices
  • Destruction and Disposal Methods
  • Summary
  • Exam Essentials

Lessons 19: Securing Operating Systems

  • Working with Windows OS Security Settings
  • Web Browser Security
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Mobile Device Security
  • Summary
  • Exam Essentials

Lessons 20: Troubleshooting Operating Systems and Security

  • Troubleshooting Common Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Best Practices for Malware Removal
  • Troubleshooting Mobile OS Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials

Lessons 21: Scripting and Remote Access

  • Scripting
  • Remote Access
  • Summary
  • Exam Essentials

Lessons 22: Safety and Environmental Concerns

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Summary
  • Exam Essentials

Lessons 23: Documentation and Professionalism

  • Documentation and Support
  • Change Management Best Practices
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials

Appendix A

3D Objects

Hands-on LAB Activities

Motherboards, Processors, and Memory

  • Accessing the BIOS Setup in Windows 10
  • Setting Up a Boot Device Priority
  • Identifying the CPU Socket
  • Installing a Processor
  • Installing Motherboard Components
  • Assembling Computer Components
  • Identifying a PCI-Bus Slot
  • Installing a PCI Sound Card
  • Enabling Hardware Virtualization
  • Working with Task Manager
  • Viewing the Processor Information
  • Installing Memory Modules
  • Verifying the RAM Usage
  • Providing Cooling and Ventilation to the Motherboard

Expansion Cards, Storage Devices, and Power Supplies

  • Installing an NIC
  • Installing Expansion Cards on a Motherboard
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Configuring NIC Teaming
  • Replacing the Battery of a Smartphone and Inserting a Memory Card
  • Copying Files to a Disc Using File Explorer
  • Inserting a CD on a Laptop
  • Connecting the Motherboard to the Internal Hard Drive
  • Installing an Optical Drive and a PCI Sound Card
  • Creating a Swap Partition
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Power Supply

Peripherals, Cables, and Connectors

  • Connecting Speakers to a Computer
  • Installing a Printer
  • Configuring the Mouse Settings
  • Adding a Keyboard Layout
  • Connecting the Hub with Different Devices Using USB Cables
  • Supplying Power to the SATA Hard Disk Drive
  • Inserting a Pen Drive into the Laptop's USB Port
  • Installing FireWire Cards

Printers and Multifunction Devices

  • Inserting Ink Cartridges into a Printer
  • Connecting a USB Printer to a Computer

Networking Fundamentals

  • Connecting Devices in a Bus Topology
  • Identifying Clients and Servers
  • Connecting Devices in a Peer to Peer Architecture
  • Installing and Configuring a Temporary Server
  • Connecting a New Workstation to the Internet
  • Connecting the Cable Modem to Access the Internet
  • Connecting a Router to a Laptop
  • Connecting Systems to the Internet Through a Firewall Router
  • Configuring Port Security on an Access Port
  • Configuring a Router
  • Enabling a Device Driver
  • Disabling a Device Driver

Introduction to TCP/IP

  • Configuring Network Address Translation
  • Understanding the IPv4 Header
  • Configuring an IPv6 Address
  • Configuring a DHCP Server
  • Creating a VLAN and Viewing its Assignment to Port Mapping
  • Establishing a VPN Connection

Wireless and SOHO Networks

  • Configuring an IPv4 Address and a DNS Server
  • Creating a Dial-up Connection

Network Services, Virtualization, and Cloud Computing

  • Scanning Using Wireshark

Laptop and Mobile Device Hardware

  • Installing Laptop Components

Mobile Connectivity and Application Support

  • Turning On the Airplane Mode of an iPhone
  • Setting Up a VPN on Android
  • Viewing the iOS Version of an iPhone
  • Locking an iPhone With a Password
  • Configuring Email in Android
  • Removing an Account in Android

Hardware and Network Troubleshooting

  • Configuring the Screen Resolution Setting
  • Configuring a Power Plan

Operating System Basics

  • Configuring Screensavers
  • Enabling BranchCache
  • Creating a Restore Point

Windows Configuration

  • Configuring a Default Domain Password Policy
  • Configuring an Audit Group Policy
  • Observing the Control Panel Options from Different Views
  • Uninstalling a Program
  • Creating a Variable
  • Setting Automatic Windows Updates
  • Using Task Manager to Start an Application
  • Configuring Computer Management Services
  • Disabling a Service
  • Using Windows Event Viewer
  • Displaying Windows PowerShell Snap-ins
  • Adding an MMC Snap-in
  • Managing NTFS Permissions
  • Editing a Drive Letter
  • Converting a Basic Disk to a Dynamic Disk
  • Converting a FAT32 Partition to NTFS
  • Mounting a Drive to a Folder
  • Working With the Command Prompt

Windows Administration

  • Tracing Route Using Tracert
  • Using the nslookup Command
  • Using the ping Command
  • Using the netstat Command
  • Viewing the Status of a Disk

Working with macOS and Linux

  • Restoring Files
  • Backing Up Files
  • Performing a Text Search
  • Working with Directories
  • Verifying the Working Directory
  • Listing Files in a Directory
  • Using Basic Linux Commands

Security Concepts

  • Configuring Windows Defender Firewall
  • Conducting a DoS Attack Using Smurf Attack
  • Conducting IP Spoofing
  • Using an Asymmetric Encryption Algorithm
  • Using a Symmetric Encryption Algorithm
  • Disabling AutoPlay
  • Using Windows Security in Windows Defender Settings

Securing Operating Systems

  • Creating a New User
  • Using BitLocker
  • Propagating Permissions
  • Stopping Permission Inheritance
  • Implementing EFS File Sharing

Scripting and Remote Access

  • Creating and Running a ps1 File
  • Executing the Basic Commands Through a ps1 File
  • Creating a Loop in PowerShell

Safety and Environmental Concerns

  • Using a UPS to Power the Computer Components and Ensure Network Connectivity

Setting Up a Surge-Protected Computer System

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